Contact
Questions about an order, a refund, or selling on Airoad? Email us directly — a real person reads every message.
Response time
We aim to respond within 1–2 business days. Include your order confirmation or the email address you used at checkout so we can find your purchase quickly.
Refund requests: see our Refund Policy for what's eligible, then email us with your order details.
Want to sell on Airoad? Read Platform Features or create a seller account.